Return, Cancellation and Exchange Policy
At iHiro World, we are dedicated to providing you with the highest quality products that are custom printed just for you. We want you to be completely satisfied with your purchase, and we strive to ensure that every item meets your expectations. Therefore, please review our Return and Exchange policy below.
1. All our products are print to order just for you, which means we DO NOT accept returns, cancellation or exchanges for change of mind or incorrect sizing. We highly recommend reviewing the product details, size charts, and images provided before placing your order to ensure the perfect fit and design.
2. In the rare event that you receive a damaged, defective, or incorrect item, please contact us immediately by messaging us through our customer service channels (support@ihiro-world.com). We apologize for any inconvenience this may cause and assure you that we will resolve the issue promptly.
3. To assist us in resolving the issue efficiently, please provide the following information in your message:
6. We kindly ask for your cooperation in promptly notifying us of any issues within 7 days of receiving your order. Failure to report any issues within this timeframe may affect our ability to provide a resolution. iHiro World reserves the rights to accept or reject such request.
7. Our commitment to your satisfaction is of utmost importance to us. We strive to resolve any issues in a fair and efficient manner to ensure your shopping experience with us remains positive.
8. Please understand that this policy is put in place to maintain the integrity of our custom-printed products and ensure that each item is specially made just for you.
If you have any questions or need further clarification regarding our Return and Exchange policy, please do not hesitate to contact our customer service team @ support@ihiro-world.com. We are here to assist you and provide you with the best possible solution.
Thank you for choosing iHiro World. We appreciate your understanding and cooperation.
Last updated: 18 June 2023
1. All our products are print to order just for you, which means we DO NOT accept returns, cancellation or exchanges for change of mind or incorrect sizing. We highly recommend reviewing the product details, size charts, and images provided before placing your order to ensure the perfect fit and design.
2. In the rare event that you receive a damaged, defective, or incorrect item, please contact us immediately by messaging us through our customer service channels (support@ihiro-world.com). We apologize for any inconvenience this may cause and assure you that we will resolve the issue promptly.
3. To assist us in resolving the issue efficiently, please provide the following information in your message:
- Order number
- Detailed description of the issue
- Clear photographs or videos showing the problem, if applicable
- Replacement: If the item is confirmed to be damaged, defective, or incorrect, we will gladly replace it with a new one at no additional cost to you. We will make every effort to ensure a swift replacement process.
6. We kindly ask for your cooperation in promptly notifying us of any issues within 7 days of receiving your order. Failure to report any issues within this timeframe may affect our ability to provide a resolution. iHiro World reserves the rights to accept or reject such request.
7. Our commitment to your satisfaction is of utmost importance to us. We strive to resolve any issues in a fair and efficient manner to ensure your shopping experience with us remains positive.
8. Please understand that this policy is put in place to maintain the integrity of our custom-printed products and ensure that each item is specially made just for you.
If you have any questions or need further clarification regarding our Return and Exchange policy, please do not hesitate to contact our customer service team @ support@ihiro-world.com. We are here to assist you and provide you with the best possible solution.
Thank you for choosing iHiro World. We appreciate your understanding and cooperation.
Last updated: 18 June 2023